Payment and Delivery Information

kececizade.com gives utmost importance to user security and inspects correctness of payment details from the moment that you have placed your order. For this reason you should first receive an email stating that your order has been approved. Under normal circumstances after approval of the bank has been received you will receive an email and within the next 3 to 24 hours your order will be shipped.

WHEN WILL I RECEIEVE MY ORDER?

Orders are delivered in 1 to 3 days for whole Turkey (except for bank holidays and Sundays).   There is no delivery on official bank holidays and Sundays.  

DELIVERY AND CARGO CHARGES

Cargo charges differ according to the product and packaging in your order, these are given in detail in product detail pages.

IF YOU DID NOT RECEIVE YOUR ORDER

You can send an email to bilgi@kececizade.com in order to get help with your queries or you can call customer support line.